Studio Etiquette & Policies
Creating a peaceful and respectful space—for you and for me.
To ensure you receive the highest level of care and presence during your treatment, please take a moment to review the following policies. These guidelines help to honor your time, and the healing space created for you.
Booking
All appointments must be booked online. A valid card is required to reserve your time. No charges will be made until after your treatment unless a cancellation policy applies.
If you’re a new client, please complete your intake form prior to your appointment. This allows to fully tailor your experience.
Arrival
Please arrive 5–10 minutes early so you can settle in, breathe, and be fully present. Arriving late will shorten your treatment time out of respect for the next client.
Late Cancellations & No-Shows
Your appointment is reserved just for you.
Cancellations made less than 48 hours in advance will be charged 50% of the scheduled service.
No-shows and cancellations less than 24 hours will be charged 100% of the service fee.
Emergencies and unexpected life moments happen. If something urgent arises, please contact me directly as soon as possible.
Payments
Payment is due at the time of service. All major credit cards, cash, and mobile payments are accepted.
Health & Wellness
If you are feeling unwell, experiencing cold/flu symptoms, or have had recent exposure to illness, please reschedule. This is a healing space, and your comfort and your esthetician’s safety is a top priority.
For facial massage services (including buccal), please avoid treatment if you have active cold sores, dental infections, or recent cosmetic injectables. Reach out with any questions.
Facial Massage & Injectables Policy
For your safety and best results, facial massage services (including Gua Sha, Buccal, Sculpting, and Fascia Release) should be avoided following cosmetic injections:
Botox/Dysport: Wait at least 2 weeks before any massage
Dermal Fillers: Wait at least 4 weeks
Thread Lifts: Wait 6–8 weeks with provider clearance
Massage too soon after injectables can shift product placement or interfere with integration. Always inform me of recent or upcoming procedures—your safety and results matter most.
Pregnancy & Contraindications
Pregnant clients are welcome! Please wait until the second trimester and book the Nurtured Mama Ritual, which is specifically tailored for this special season.
Respecting the Ritual
This is a space to unplug and come home to yourself. Please silence your phone and honor this time as sacred.
If you have any questions, special needs, or want guidance on choosing the right treatment, I’m always here to support you.
With gratitude,
Holistic Skin Expert